Product Evaluation

  • Chicago Consumers' Checkbook

    Chicago Consumers' Checkbook

    Contains consumer ratings on businesses and services for the Chicago metro area. Search for plumbers, roofers, doctors, dentists, and more. Now available from home! Note: registration is required. 

  • Consumer Reports

    Consumer Reports

    Contains expert and unbiased product reviews and ratings of cars, appliances, electronics, and more. You'll also find buying guides and news articles.

  • Consumer Search

    Provides evaluations from many different sources of a variety of products.

  • Epinions

    Opinions from consumers on products and services.

  • Smarter House

    Consumer guide to home energy savings. Includes top-rated energy-efficient appliances.



Consumer Protection


    This central site allows you to request a free credit file disclosure, commonly called a credit report, once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian and TransUnion.

  • Better Business Bureau

    Lists business, consumer, and charity alerts. You may also file a complaint online.


    Sponsored by the U.S. Citizens for Fair Credit Card Terms. Provides consumer ratings of credit cards.

  • CharityNavigator

    Evaluates over 5,000 charities as an aid for consumers in their charitable giving. 

  • Citizens Utility Board (CUB)

    Nonprofit, nonpartisan organization created by the Illinois General Assembly to fight utility rate hikes and promote tougher consumer protection laws.

  • Consumer Financial Protection Bureau: FAQs

    Get the answers to your financial questions on topics ranging from mortgages and student loans to bank accounts and credit scores.

  • Federal Trade Commission - Consumer Protection

    Consumer protection information on credit and loans, identity theft, telemarketing and the Do Not Call registry. File a complaint.

  • GetHuman

    Connect to a live customer service agent faster with these direct phone numbers and shortcuts for thousands of companies worldwide.

  • Illinois Attorney General's Consumer Protection Division

    Offers assistance with consumer fraud and unfair business practices. Provides a downloadable complaint form as well as consumer protection information and alerts.

  • Illinois Commerce Commission

    Resolves consumer complaints with utilities and other entities. Also licenses household movers.

  • Internet Crime Complaint Center

    If you've been a victim of an Internet crime, report your complaint online and learn more about cybercrime activities.

  • - Consumer Protection

    Your everyday guide to prevent identity theft, understand credit, and smart shopping. Get information on filing a complaint regarding banks, credit card companies, student loans, and more.


  • Business Insights: Essentials

    Business Insights: Essentials

    Contains company profiles, brand and industry information, rankings, investment reports, company histories, and articles.

  • Financial Ratings Series

    Financial Ratings Series

    Financial literacy tools from Weiss Ratings & Grey House Publishing. Financial strength ratings of banks, credit unions & insurance companies; buy-hold-sell ratings of thousands of investment instruments; ability to create a watchlist, get upgrade/downgrade notifications and log in from anywhere; and a Medicare supplement insurance selection tool. To login from home, click the icon of the person in the upper right corner and enter your library card number.


  • Investor's Business Daily

    Investor's Business Daily

    Contains stock market news and analysis. Includes research, charts, and videos. In library use only.

  • Morningstar Investment Research Center

    Morningstar Investment Research Center

    Access to Morningstar has been restored. Again, we apologize for any inconvenience.

    Access comprehensive data and independent analysis on thousands of investments, spanning mutual funds, stocks, ETFs, and closed-end funds. Visit Help & Education section for an investment classroom.

  • Public Records

    Public Records

    Search public records for new homeowners, new businesses, foreclosures, and bankruptcies for Cook, DuPage, Kane, Kendall, Lake, McHenry, and Will Counties.
    In Library Access

  • Value Line Investment Survey

    Value Line Investment Survey

    Value Line is back online as of Wednesday, 7/24. Please clear your browser history, cache, and cookies before clicking the link.

    Contains information about stocks, including small and large cap companies.

Calculators & Tools


    Use calculators for mortgage, retirement, car loans, investment, and more.


    Investment tools for stocks and bonds, taxes, family finance, retirement, and living.


    Worksheets on cars, college, debt, insurance, retirement, and much more.