Services

Closings

Scheduled Closings

The library will be closed on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve. When Independence Day or Christmas Day fall on a Sunday the library will be closed on Sunday and on the following Monday. When New Year’s Day falls on a Sunday the library will be closed on Sunday but will be open on Monday.

The library may also close for other reasons such as staff institute day. The Board of Trustees will approve a calendar of closings each year.

Unscheduled Closings

Special Circumstances

The library may close for special circumstances (such as remodeling, inventory, etc.) with prior board approval.

Emergency Closings

The library may close during and/or after an emergency at which time stated procedures for such closings shall be followed. See Sec. 1000, Emergency Situations.

Library Cards

Issuance of Library Cards

Library cards will be issued to all borrowers eligible under the library’s policies. Persons desiring a library card must fill out a registration form either in person or online. Cards for minor children require that a parent or legal guardian sign for the card. Applicants or parents, if the applicant is under 18, will be asked to show verification of their current address, that includes their name in paper or electronic format. A library card is valid until a cardholder moves out of the district.

Responsibilities of Card Owners

Card owners are responsible for all materials checked out on their card. Card owners are responsible for any charges that may result from late return, loss, or damage of items borrowed and are expected to comply with Indian Prairie Public Library District regulations as well as those of libraries from which the card owner has borrowed items. Parents or legal guardians are responsible for items checked out on their child’s card and should be aware that there are no restrictions on borrowing of library items, except in the case of a student card, and they need to be responsible for their child’s selection of materials.  

Generally, the library card is to be used only by the person in whose name it is issued however, family members may use each other’s cards for checking out items. Card owners are responsible for items checked out on their cards by other individuals. In order to protect and ensure library privileges, card owners should notify the library immediately if their card is lost or stolen. Items checked out on a card up to the time the card is reported lost or stolen are the responsibility of the card owner. A card reported as lost or stolen will be considered invalid. If the card is stolen or illegally used and a police report has been filed by the cardholder, there is no liability.  Card owners are required to report a change in address.

Replacement of Cards

Replacement cards will be issued as needed. The library shall request current identification before issuing a replacement card. The first replacement card is free. There is a fee for subsequent replacement cards.

Resident Library Card

resident is defined as an individual living within the corporate boundaries of the Indian Prairie Public Library District, including those who rent their homes. As such, the individual is entitled to a library card at no fee and the full services of the Indian Prairie Public Library. The card holder also has reciprocal borrowing privileges at other libraries.

Resident Student Card

Residents ages 13 to 17 may acquire a student card that does not require the signature of a parent or legal guardian. This card may be used to check out books, audiobooks, periodicals, CDs, and DVDs with a limit of 5 items on their card at one time. The card may also be used to access all digital services including ematerials and databases, and to use the library’s computers in house and Maker Studio equipment. All policies relative to issuance of cards and cardholder responsibilities apply to this card. The card holder has reciprocal borrowing privileges at other libraries. Residents ages 13 to 17 may also receive a full privilege card with the signature of their parents or legal guardian.

Nonresident Fee Cards

The Indian Prairie Public Library Board authorizes the issuance of nonresident library cards as allowed by Illinois law. A nonresident is defined as an Illinois resident whose principal residence is outside the boundaries of the Indian Prairie Public Library District and in an area not served by a library. The card entitles the individual to all services provided by the Indian Prairie Public Library including reciprocal borrowing privileges at other libraries. The fee is to be equitable and proportionate to the fee paid by residents. The Illinois State Library General Mathematical Formula is used to determine the fee with the formula recalculated annually with changes effective July 1. The fee entitles a card to be issued to all residents of the household. No refunds will be given for Indian Prairie non– resident fee cards except a prorated refund may be given to non– residents who become residents of the Indian Prairie Public Library District. The card is valid for one year. If the patron moves, the patron does need to reapply for a new card.

Nonresident Taxpayer Cards

A nonresident taxpayer is defined as an individual living outside the boundaries of the Indian Prairie Public Library District who, as an individual or as a partner, principal stockholder, or other joint owner, owns taxable property or is a senior administrative officer of a firm, business, or other corporation owning a taxable property within the district. Upon presentation of the most recent tax bill cards will be issued to all residents of the household at no fee. The card entitles the individual to all the services provided at the Indian Prairie Public Library as well as reciprocal borrowing privileges extended by other libraries. The card is valid for one year.

Business Cards

Businesses, including municipalities, schools, senior and assisted living centers, and churches, located within the corporate boundaries of the Indian Prairie Public Library District are eligible to receive an Indian Prairie Public Library Business Card for no fee. Applicants shall be required to show proof of business location at the time of application. The president, owner or CEO of the business or the school principal must sign the application. The business must be registered and be in good standing with the Illinois Secretary of State. The business is responsible for all materials checked out on the card. The card is valid as long as the business resides at the registered address and as long as eligibility is retained.

Nonresident Business Cards

Businesses (including municipalities, schools, senior and assisted living centers, and churches) located in areas without tax-supported public library services, may purchase a nonresident card based upon the fee formula adopted by the Indian Prairie Public Library and the policies for business cards listed under 420.8.

Cards for Nonresident Disabled Veterans

U.S. Veterans may receive a library card, due to the Homestead Exemption (See the State of Illinois Tax Web site), free of charge for their primary residence if they meet the following criteria:

• Have a service-connected disability of at least 70%
• Are exempt from paying property taxes on their primary residence • Live in an unincorporated area near Indian Prairie Public Library

An unmarried surviving spouse of a veteran who previously qualified for the exemption, as well as an unmarried surviving spouse of a service member killed in action are also entitled to a nonresident card without payment of a fee. To apply, the qualifying veteran or surviving spouse must present documentation of at least 70% disability from the U.S. Department of Veterans Affairs indicating their residence is exempt from paying property taxes.

Cards for Kids Act (PA 101– 632)

The State of Illinois passed the Cards for Kids Act to decrease barriers for any child 18 years or younger to obtain a free library card. The Cards for Kids legislation (PA 101– 632) states that K–12 students living in unincorporated areas in Illinois are eligible to receive free or reduced lunches under the National School Lunch Program, as determined by Income Eligibility Guidelines established by the USDA, shall not be charged a nonresident fee to use the library. The student cardholder is entitled to the same privileges and services the library traditionally provides to residents. Only the student is eligible for a library card under the Cards for Kids Act. To apply, the qualifying students must present documentation from the school or school district that indicates his/her eligibility for free or reduced– price lunches and a picture ID (driver’s license or state ID) with a current address. The card is good for one year.

Circulation of Materials

Loan Periods and Renewals

In order that all members of the community may share equally in the use of library materials, the Executive Director shall establish various loan periods and renewals for the various types of formats. The Executive Director may set restrictions on the types and amounts of materials that may be borrowed when checked out at Indian Prairie. Information on loan periods, renewals and limitations for specific items are available at Guest Services and on the library’s website.

Special Loans

Vacation loans for six weeks are available to Indian Prairie cardholders for 21–day materials. Limits may be put on high demand or reserve materials.

Reserves

Indian Prairie cardholders may have up to 30 active holds at one time. Limits on holds for non– SWAN cardholders are based on SWAN policy. Staff will place reserves for nonSWAN items for Indian Prairie cardholders only. Reserves on special collections, such as the Library of Things, have additional restrictions.

Reference Materials

Reference materials circulate only under special circumstances, determined by the library staff; See Reference Service Policy.

Reciprocal Borrowing

The library will provide reciprocal borrowing privileges to individuals presenting a valid reciprocal borrowing card from another library. Reciprocal borrowers are subject to the circulation policies as set by Indian Prairie Public Library.

Indian Prairie Responsibilities as an ILL Lender

Indian Prairie reserves the right to decide whether or not a particular item will be provided.

Damage to Patron Equipment

Indian Prairie Public Library is not liable for any damage to patron equipment due to the use of library materials.

Fines and Charges

Overdue Fines

Most collections do not incur overdue fines. The exceptions are: console games, Hot Picks, iPods, tablets, vinyl records, record players, Library of Things, LeapPad and Launchpad tablets, Rokus, Parenting Packs, Nature Packs, Book Club to Go, and STEM Kits.

Fine calculation starts with the first day after the due date and is counted for every day the library is open. The maximum fine is equivalent to the overdue fine multiplied by 42 days or the price of the items, whichever is less.

Fees

The patron is responsible for ILL fees charged by the lending library or system. For out– of– state interlibrary loan materials the patron will be charged $5.00 per request and $10.00 if the item is out-of-state. Collection agency fees will be added to all referred accounts.

Lost Materials

Responsibility for proper care of borrowed materials rests with the cardholder. In the event materials are lost or damaged the cardholder or parent, if the patron is under 18 years old, will be liable for payment of charges and costs for repair or replacement. Materials not returned within 42 days of the due date will be considered lost. The patron will be billed the cost of item plus processing fees, collection agency costs, and billing fees. See Section No. 420–Library Cards.

Indian Prairie Public Library Lost Materials

Replacement costs for lost items will be determined by the price in the SWAN database. The cost for lost parts will be determined by the approved cost list.

A $5.00 processing fee per item will be charged in addition to the replacement cost of the item. Collection agency fees shall be added to delinquent accounts that are referred to a collection agency.

Interlibrary Loans

Replacement costs for lost items lent through Interlibrary Loan will be charged according to the price schedule set by the owning library and will be subject to additional fees if incurred. No replacement items can be accepted.

Damaged Materials

Indian Prairie Public Library Materials

If library materials are damaged, the patron will be charged an amount determined by the current price list for damaged materials. If materials are determined to be damaged beyond repair, replacement cost and a processing fee will be charged.

Interlibrary Loan Materials

The patron will be responsible for charges as determined by the owning library.

Payment

Cash, credit cards, contactless payments (Apple pay, touch pay, etc.) or personal checks will be accepted for payment. A fee will be assessed for returned checks. Any fines and miscellaneous charges owed to another library can be paid at Indian Prairie Public Library.

Homebound Services

Eligibility

An institution or individual must have a valid Indian Prairie library card.

Individuals

Any person residing within the Indian Prairie Public Library District and who is temporarily or permanently unable to come to the library due to a physical limitation, illness, advanced age or short-term convalescence is eligible for homebound service. A doctor’s certificate may be required.

Institutions

Any residential institution located within the Indian Prairie Public Library District is eligible for homebound service in order to serve the needs of the institution’s residents.

Materials

Any circulating item can be requested for homebound delivery as well as interlibrary loans. Exceptions apply to Library of Things items, equipment, the Trending collection, new materials and high demand items. Indian Prairie reserves the right to decide whether or not a specific item can be supplied. A patron may have up to 20 items delivered to them at one time.

Loan Period

Items are checked out for 8 weeks for most items. Items can be renewed as permitted by library policy. Borrowing privileges will be suspended when an item is six weeks overdue.

Fines

Fines will be waived; however, the patron, whether individual or institution, is expected to return materials when due and is responsible for the replacement cost of lost or damaged items.

Deliveries

Deliveries are scheduled according to the delivery schedule provided by community assisted rides. The patron must notify the Homebound Services Coordinator forty-eight hours before the scheduled delivery to make changes or additions.

Suspension and Limitation of Privileges

Suspension of Privileges

A cardholder’s privileges will be suspended when an item is 14 days overdue or they have accumulated fines, fees, and/or bills that exceed $5.00.

Residential Institutional Cardholder Suspension

Whenever the card of a residential institutional cardholder has more than five (5) items listed as overdue or one item is being billed, borrowing privileges may be suspended until the items are returned or fees are paid.

Information Services

Philosophy

Assisting the public with their information needs, including reference, reader’s advisory, and training is one of the most important functions of the Indian Prairie Library. The staff’s first priority is to help patrons access materials and information and to provide instruction in the use of the library’s resources. The library has developed the following policies to ensure the highest possible quality of personalized and proactive reference service.

Availability of Service

Services are provided to patrons of all ages all hours the library is open. To enable staff to assist as many patrons as possible, limits may be placed on the number of questions that can be accepted per patron per day. Use of equipment or materials may be limited if others are waiting.

Assisting Patrons

Information requests are handled with impartiality and confidentiality. When assisting a patron, the staff member devotes full attention to that patron's question until it is either answered or it is determined by the staff person that additional research needs to be done at a later time. At very busy times staff may temporarily limit the time spent with one patron; but will complete the question within that business day or the next. The staff will decide when all reasonable sources have been exhausted. Neither the Indian Prairie Library nor the library staff is liable for any damages incurred as the result of using information provided by library staff or resources.

Telephone, Chat, and Email Requests

The patron who comes into the library for service takes priority over the patron who telephones or contacts the library via chat or email. The number of questions answered by phone, chat, or email for one person may be limited by time available.

In-House Collections

Indian Prairie cardholders may check out in-house collections, such as yearbooks and textbooks, for return on the next business day. Lost or damaged reference materials are subject to costs and fees as outlined in the policy Fines & Charges.

Special Inquiries

Special inquiries will be treated in the following way:

• Appraisals–Patrons will be directed to probable sources of information.
• Business, legal, tax and medical inquiries–Staff will provide information but not interpretation.
• Personal recommendations–Other than for library materials and library equipment staff will not recommend or endorse a product or a service.

Evaluation and Review of Information Services Policy

The Information Services Policy is reviewed biannually by staff, administration, and the board of trustees.

Library Sponsored Programming

Objectives

One of the ways to serve the cultural, educational and leisure needs of the community is through programs related to the interests and needs of the residents of the district. Library sponsored programs also present a valuable opportunity to promote the library, to attract new patrons, and to showcase library materials. Library programming shall support the library mission and strategic plan.

Cost to Patrons

Generally, programs will be free of charge but costs for materials or supplies needed by program participants may be charged to participants.

Sale of Merchandise by Speakers

Guest speakers/performers may sell items to the public under the following conditions:

• Merchandise is not promoted through the program and the sale of merchandise does not interfere with the program.
• Enjoyment of the program is not hindered for people uninterested in purchasing merchandise
• Merchandise is sold at a cost no higher than the retail price of the item.
• The sale immediately precedes or follows the program.
• Merchandise offered for sale is appropriate to the presentation.
• All sales of merchandise must be approved in advance by staff.

Attendance

Indian Prairie cardholders may take precedence over non-cardholders for library sponsored programs.

Library Co-sponsored Programs

The library may co-sponsor programs with local organizations or government entities. These programs shall support the library's mission and strategic plan and be promoted by the library. See Meeting Room Policy.

Privacy of Information

The library will not share personal information provided by program attendees such as names and addresses. Presenters may ask program attendees to provide information such as contact information but attendees are under no obligation to provide that information.

Group Tours/Programs

The library encourages school and community groups to visit the library.

Groups Requesting Tours/Programs

The library requests two weeks advance notice. The library may be able to schedule a program with less notice. A group’s preferred date may not be available due to staffing levels, program schedules or time needed for program preparation.

Cancellation/Late Arrival

Groups that cannot come at the arranged time are requested to call and cancel their visit. Because of the heavy demand made on library staff time, groups arriving ten minutes late for a program may have their visit shortened accordingly.

Chaperones

Groups with minor children must be accompanied by members of their own staff or group– appointed leaders at a ratio of at least 1 to 20.

Proctoring

Proctoring is available to Indian Prairie cardholders only. Staff will not monitor exams on a one-on-one basis but will verify hours student was in the library taking an exam, and will fill out forms. If the exam must be taken online, the student may bring a laptop computer or reserve one of the library’s computers. The student must make arrangements in advance to reserve a conference room and to have the exam directed to the library staff member who will proctor it. After completion, the staff member will see that the exam is returned to the school. Postage and reimbursement for printing costs must be provided by the student.

Computer and Internet Services

Computers are provided for public access to the Internet, reference databases, the on– line catalog, and software products. Wireless service is available for patrons who have a wireless device capable of accessing the library’s wireless network.

Library Responsibility

Staff will assist patrons with basic functions of computers, printers, and software programs as time permits. The library also provides classes and other resources for instruction. The library and library staff are not responsible or liable for any loss or damage when assisting patrons who are conducting personal business or e–commerce on the library’s computers.

The Indian Prairie Public Library District does not monitor and is not responsible for information, graphics and messages accessed through the Internet. The library is not responsible for damages, direct or indirect, that arise from a patron’s use of Internet information resources. The library makes every effort to secure patron data and communications, and takes steps such as employing DeepFreeze on public computers, using a firewall, using end point protection, and using end- to-end encryption, but due to the ever– changing nature of cybersecurity threats, the library cannot guarantee the security of patron data. Further, in case of a request from law enforcement authorities, your email and other data may be made available to the requesting agency. The library assumes no responsibility for any loss or damage arising from use of the library’s wireless service.

Privacy cannot be guaranteed due to the proximity of other patrons and security limitations of the library’s network system. The library reserves the right to access and use any files saved on library equipment.

User Responsibility

The user is responsible for compliance with state, federal and local laws including copyright laws and laws governing unauthorized access. Parents or legal guardians are responsible for their minor children’s compliance with these laws and with the library’s policies.

Destruction of, damage to, or unauthorized alteration of the library’s computer equipment, software, or network security procedures is prohibited. Patrons are responsible for any intentional damage to computer equipment or software or loss of same. Problems with equipment must be reported immediately.

The Internet contains material and information resources which users may think controversial or inappropriate. Information on the Internet may be reliable and current or it may be inaccurate and out-of-date. The Internet is a global entity and library patrons use it at their own risk.

Internet users must limit their use to viewing sites that are appropriate in a public setting and not disturbing to others. Use of the Internet for any purpose that results in the harassment of others is unacceptable. Illegal acts involving library computer and wireless access resources may be subject to prosecution by local, state, or federal authorities.

Each user is responsible for following personal safety practices while using the Internet. Parents or legal guardians are responsible for the Internet information accessed by their children as well as for their children’s safe use of the Internet including email, social networking sites, and other forms of direct electronic communication. Parents are advised to supervise their children's Internet sessions and to restrict them from accessing materials that the parents consider harmful to minors. The library can provide information to parents and children about the best safety practices for use of the Internet.

Use of another person’s library card account number for Internet access is not permitted and may result in loss of Internet privileges for the cardholder as well as for the unauthorized person. Misuse of the computer or failure to follow the Internet policy will result in loss of access.

Use of Computers

Priority access to the Internet is provided to IPPL library cardholders. Access may also be provided to guests who don’t have an IPPL library card.

Computers in the adult area are provided for adults and children age 14 and up. Computers in the kids & teens area are provided for children high school age or under, or for parents to use with a child or while their child is using the kids & teens area. Exceptions to this may be made with referrals from either department.

The library supports the right of all library users to access information and does not deny access to the Internet based solely on age. Library staff are unable to monitor children’s computer use. Parents are expected to monitor and supervise their children’s use of the Internet. Parents are encouraged to discuss with their children issues of appropriate use and Internet safety.

The library has developed certain procedures to assist staff and patrons in the use of computers. These procedures include (but are not necessarily limited to) the following:

• Time limits for access.
• A maximum number of people who can access a workstation.
• Cost recovery for printouts.
• Priority usage.
• Reservation of computers.

Website

Purpose of Library Web Site

The Indian Prairie Public Library Web site has several key roles:

• Inform and educate the community about library services and activities.
• Facilitate access to and usage of library resources and services.
• Provide access to information and ideas that are available through the Internet.
• Enhance communication between the library and the community.
• Enable patron self-service.

External Links and Feeds

Links and feeds are provided as an information service and are selected in keeping with the library's Mission Statement and Collection Development Policy. Links and feeds included on the library’s Web site meet general community needs for information and will reflect the community’s interest in popular topics, such as, but not limited to: business information, taxation, employment, health, travel, books and reading, film, homework help, etc. Sites included on the IPPL Web site must be current, objective, and easy to use, and must clearly identify the sponsor/creator of the page. They also must be free to use. The library reserves the right to evaluate and select sites for links. The library does not accept unsolicited links. Links on the IPPL Web site are reviewed regularly to remove dead links, sites that do not load properly, or that no longer meet the selection criteria.

Web Site Use Disclaimer

The Indian Prairie Public Library District is responsible only for the content produced by the library. The placement of links on the library’s Web site does not imply endorsement of, or responsibility for, the link or the content of offsite referenced pages. The library is not responsible for the content, accuracy, availability, or privacy practices of any external sites. Parents of minor children are encouraged to review any external sites to determine if the content is appropriate for their children.

Web Site Privacy Statement

The Indian Prairie Public Library District welcomes visitors to its Web site. The library is committed to upholding the privacy of Web site visitors. The library does not collect personal information for visiting its site. Databases and other online resources available via links from the library’s Web site have their own privacy policies, which may vary. Database users are encouraged to familiarize themselves with these policies before using the databases.

Patron information is confidential. The company that provides the library’s circulation software, SirsiDynix, collects and compiles user data to provide library services such as circulation of materials. The library will not share any personal information given to us with any other third party unless required by court order. The library does not collect or sell user information for commercial purposes, though the library may utilize user information for marketing purposes to promote library services. In order to improve the usefulness of its site, the library automatically collects and maintains statistical information from site data logs concerning network traffic flow and volume. This information does not identify individual visitors.

Social Media

Social media refers to any online platform created and maintained by IPPL staff. The library uses social media to increase awareness of library services, promote, and encourage an ongoing dialogue with the community, reach out to members of the community who are not physically in the building and interact with our guests in a fun and positive way. The library encourages the use of social media to further the goals of the library, and are subject to the terms and conditions set forth in this social media policy. The Social Media Policy incorporates the staff conduct section of the personnel code.

All social media sites affiliated with the library will be regularly monitored and screened by library employees. The library reserves the right to use content management tools to monitor, review, or remove content on social media sites or blogs that violate this policy.

Employee & Trustee Use Policy: Use of Social Media

Employees and trustees are encouraged to exercise caution and discretion if they identify themselves as a library employee or trustee and discuss matters related to the library, its officers, employees, volunteers, or guests while using social media. Postings can be reviewed by anyone, including the library.

Employees or trustees who use or are a member of social media sites, by receipt of this policy, that by identifying themselves on these websites as a library employee or trustee, they are also to some extent holding themselves out as a representative of the library. As such, all employees or trustees who state their employment or position with the library on social media sites, blogs, or collaboration websites must take care to adhere to the provisions of this policy.

If an employee does identify them self as an employee of the library, any blogs or postings that are not done in order to further the business of the library or pursuant to a library marketing plan or strategy pursuant to the instructions of the library must contain a disclaimer that these postings or blogs are solely the opinion of the individual employee and that these positions or blogs do not reflect the views or philosophy of the library, its officials, employees, or guests.

All employees’ posts to social media sites, where employees identify themselves as associated with the library, must not contain confidential or proprietary content.

All employees’ personal blogs or posts on the blogs of others which identify themselves as associated with the library should have a clear disclaimer, such as the following:

The views expressed by the author in the blog are the author's alone and do not represent the views of the Indian Prairie Public Library District. Library trustees also should adhere to the guidelines provided in this policy when interacting with employees or the public through social media sites.

Rules with Respect to Confidential, Personal, or Identifying Information

Employees and trustees are encouraged to be respectful to the library, officers, employees, agents, and guests in their use of social media. All information posted on social media sites and blog postings must not divulge confidential information or the internal operations or procedures of the library.

The library logo or other trademarks, or symbols used to identify the library may not be used without written consent from the library’s communications coordinator.

Employees must not post any confidential or proprietary information regarding their job assignments, or other work– related items without the express consent of library administration.

No confidential, personal, or identifying information, including photos and addresses, shall be posted with regard to any services rendered by the library or penalties issued.

No confidential, personal, or identifying information shall be posted with regard to any library guest.

Employees must at all times comply with the laws regarding plagiarism or copyright violations, especially when the employee’s site represents the employee as a library employee.

Comment Policy for Social Media

Comments, posts, and messages are welcome on IPPL social media sites, provided they do not contain:

• obscene (content that lacks serious literary, artistic, political, or scientific value), sexual, or pornographic content and/or language
• content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, or national origin
• credible threats to any person
• solicitation of commerce, including but not limited to advertising of any business or product for sale, that is not related to library business
• conduct in violation of any federal, state, or local law
• encouragement of illegal activity
• spam or links to malware/viruses
• information that may tend to compromise the safety or security of the public or public systems
• content that advocates or promotes a political candidate, referendum, or campaign
• content that violates a legal ownership interest, such as a copyright or trademark

A comment posted by a member of the public on any library social media site is the opinion of the commentator or poster only, and publication of a comment does not imply endorsement of, or agreement by, the library, nor do the comments necessarily reflect the opinions or policies of the library.

All comments posted to any library social media site are bound by that site’s terms of service, and the library reserves the right to report any violation of those terms of service to the social media site and ask the site to take appropriate and reasonable responsive action.

Users who enter private or personal information on library social media websites or social media sites do so at their own risk. The library is not responsible for any damages resulting from the public display, or failure to remove private or personal information.

Maker Studio

Purpose and Access

The Maker Studio is designed and outfitted to promote design, production and fabrication using technologies, tools and equipment for creative and recreational purposes. While the Maker Studio encourages creativity, the space and equipment are not intended for manufacturing or commercial purposes. The library reserves the right to refuse or limit the use of any equipment and/or service.

The Maker Studio is a respectful, collaborative workspace for those actively engaged in designing or making physical or digital media works. Guests not engaged in such activities may be asked to relocate to a different area of the library.

The Maker Studio may be used by Indian Prairie Public Library cardholders in good standing ages 8 and up, and students (aged 8+) and teachers from schools located within the library district, and Indian Prairie Library business cardholders. Those ages 8– 12 must have a caregiver of age 13 or older to accompany them.

User Responsibilities

The Maker Studio is a self-directed area, with the expectation that the users will complete designs and projects mostly on their own. The library expects all users to use the Maker Studio facility, equipment, and materials carefully and safely and to follow instructions relative to use of the equipment. Users are expected to report broken equipment, and improper or unsafe use of Maker Studio equipment and facilities, to library staff. Users are responsible for returning all materials and equipment to their appropriate locations and cleaning up after themselves.

Users may not leave personal materials and projects in the Maker Studio between sessions without library staff permission. The library is not responsible for equipment, projects or files left behind.

No food or uncovered beverages are allowed into the Maker Studio

Usage and Availability of Equipment and Materials

The library has developed procedures to assist guests in using the Maker Studio and its equipment (including tools) and materials. These procedures include (but are not necessarily limited to):

• A reservation process for use of equipment.
• Time limits for use of equipment.
• Priority usage.
• Maximum number of people at one time in the studio.
• Which equipment may be used independently, requires training before using, or must be used with staff assistance.

Guests must use the Maker Studio and its equipment in a reasonable manner. The library may deny use of library equipment and tools to individuals who do not take proper care of, recklessly use the equipment and tools, or do not attend required orientations in equipment and tool use. Guests utilizing the Maker Studio may be held responsible for damage to library equipment or space caused by negligence or violation of library policy. Damage and replacement costs will be determined by library staff. In case of a minor child, the parent or guardian is responsible for such costs.

The library determines which materials are acceptable to use on each piece of equipment and tool. Materials for use with some Maker Studio tools and equipment will be available for purchase; material availability is not guaranteed and prices are subject to change. The library does not offer refunds for material not used or for remnants. Users may bring in their own materials for use with equipment. All materials to be used with library equipment must be approved by staff prior to using the equipment. The library reserves the right to prohibit the use of any materials or tools in the Maker Studio that are deemed hazardous to Maker Studio facilities, equipment, users, or staff.

The library cannot guarantee product quality, satisfaction, equipment availability or stability, or design confidentiality and is not responsible for failed projects. The library cannot guarantee access to equipment to ensure that a job will be completed within a particular time frame. The library is not responsible if there is damage to a project, if a project does not print correctly, does not work, or if a user’s personal equipment is damaged or destroyed while using any of the library’s machines or tools. The library and its staff are not liable for any injury, loss, damage, or expenses sustained by any user due to the utilization of services, equipment, software, advice or information. The library reserves the right to halt, delete, or disallow the creation of items of use of equipment that violates library policy.

Users are responsible for saving their project on their own memory device as appropriate. The library is not responsible for data loss during the creation or digitization process. The library recognizes that an original design is the property of the designer and will not duplicate that design for someone else.

When the library produces an object at the request of a cardholder, the library reserves the right to review and approve all materials before production. The design may be examined to ensure compliance with this policy and whether it is capable of production. If there is a problem with the design and/or production, the patron will be informed of the problem(s) and the change(s) needed before the design can be made. The library cannot guarantee that a production job will be completed within a particular time frame.

Users are not permitted to use the library’s equipment to create objects which are:

• Prohibited by local, state or federal law.
• Unsafe, harmful, dangerous or pose a threat to the well– being of others, including weapons and look-alike weapons.
• In violation of the terms of use of the manufacturer of the equipment.
• Obscene, sexually explicit or inappropriate for the library environment.
• In violation of a person’s intellectual property rights, e.g. the equipment may not be used to reproduce objects which are protected by copyright, patent or trademark.
• Intended to create items intended for sale or commercial use.

The copyright law of the United States (Title 17, U.S. Code) governs all reproductions of copyrighted material. Patrons of the Maker Studio are responsible for any related infringement. By submitting content or objects, the user agrees to assume all responsibility for, and shall hold the library harmless in, all matters related to patented, trademarked, or copyrighted materials. Computers and the library network may not be used to illegally upload, download, or copy copyrighted materials including software, music, videos and graphics. This includes the use of online services that facilitate the unlicensed sharing of media files. Duplication of commercial CDs or DVDs is not permitted unless allowed by law.

Miscellaneous Equipment

The Executive Director shall determine rules of use, loan periods, fees, fines, or costs as appropriate for equipment available for use by the public. Information regarding use of equipment is available at each service desk and on the library’s website.

Patrons using library equipment are responsible for its care and will be held liable for damages to or loss of the equipment. Any problems or malfunctions should be reported immediately. It is the patron’s responsibility to ensure safe and appropriate use of equipment.

Privacy of Patron Records/Information

Illinois Library Records Confidentiality Act

Circulation and registration records are confidential as stated in Illinois law (75 ILCS 70/1– 2). No such records shall be made available to the public or to any agency of federal, state, or local government except pursuant to a court order. The exception is when a law enforcement officer has probable cause to believe there is imminent danger of physical harm. In this case the officer may request information regarding identification of a suspect, witness or victim of a crime without a court order but the information may not include records reflecting materials borrowed, resources reviewed or services used at the library. In this case the library will request that the officer sign a statement acknowledging receipt of the information.

The Library Records Confidentiality Act does not prohibit disclosure to law enforcement officials of information about a patron based on personal knowledge (such as a person’s name), or information based on personal observation of a person on library property(such as staff observing the person using library computers). No information relative to the purpose of the person’s use of the library will be given without a court order.

Confidential Relationship/Library Staff and Patrons

The relationship between library staff and patrons is confidential, including information about patron use of library materials or services, such as reference assistance and computer use. Parents or legal guardians of children under 18 may be provided with information about current materials, overdue materials and outstanding charges on their child’s card.

Patron Access to Records

A library card barcode number or proper identification must be provided by a patron before any information about their record can be provided. Information is available by telephone only if a person provides a library barcode number and correct personal information such as address, phone number and birthdate. Indian Prairie cardholders may view their records online through the catalog.

Search Warrant Policy

Library staff will cooperate with Law Enforcement Officials as required by federal laws to allow access to items within the scope of the Search Warrant while at the same time seek to protect the rights of patrons in accordance with the Illinois Library Records Confidentiality Act (75 ILCS 70/1– 2). A copy of this policy will be provided promptly to officials upon arrival at the Library.

Designated Library Contact

The Executive Director will handle all requests to search Library records pursuant to a Search Warrant. In the absence of the Executive Director the Deputy Director, followed by the Librarian-in-Charge, will deal with a Search Warrant issue.

Identify Serving Officer

The Executive Director will request identification from the Law Enforcement Officials and record their names, badge numbers, and agencies.

Review Warrant for Content

The Executive Director will review the Search Warrant when served and will contact the Library Attorney for consultation concerning the scope of the Warrant and compliance procedures.

Request the Presence of Library Attorney

The Executive Director will ask the Law Enforcement Officials to wait until the Library Attorney is present before beginning the search. (However, the Search Warrant may be executed immediately.)

Cooperate with Officials

The Executive Director will cooperate with Law Enforcement Officials to help identify the records/ evidence falling within the scope of the Search Warrant.

No Access to Other Records

The Executive Director will not permit access to records beyond the scope of the Search Warrant, i.e. records not specifically identified in the Search Warrant.

Record Evidence Viewed or Taken

The Executive Director will record all records or evidence viewed, copied, or removed from the Library pursuant to the search.

No Disclosure of Search

No employee will disclose the receipt of the Search Warrant or the search to anyone except the Executive Director, the Library Board President and the Library Attorney.

Officer’s Request for Confidential Library Information

To get a copy of the official form, call 630/887-8760.

1. This is a request under the Library Records Confidentiality Act, 75 ILCS 70/1 for information contained in the library’s registration and/or circulation records.
2. My request for information is limited to identifying a “suspect, witness, or victim of a crime.”
3. As the basis for this request, I represent the following:
   1. I am a sworn law enforcement officer.
   2. As a result of an emergency where I believe there is imminent danger of physical harm, it is impractical to secure a Court Order for the identification information.
4. The information I request relates to the following: (description of information sought)

Officer’s signature
Officer’s printed name
Officer’s badge number
Officer’s Agency/Department
Date signed
Time signed

Officer’s Acknowledgement

I acknowledge receipt from the library of the information I requested.

Officer’s signature
Date signed

(Library Use Only)
Name(s) of Library Staff assisting with the information requested:

Process for Patron Complaint

Library patrons are provided with a variety of opportunities to make comments or ask questions about the library. All Board meetings are open to the public and include an opportunity for public comment about agenda items. Patron comment forms are available throughout the library and on the “Contact Us” page on the web site. The Executive Director reviews all comment forms. Comments are also accepted by staff at the public service desks.

In general, patrons’ questions or comments about library services and materials are directed to the staff responsible for that area of the library. If the staff person does not respond to the satisfaction of the patron, the patron may speak with the Head of the Department. All complaints are reported to the Executive Director.

If the matter is still not resolved to the patron’s satisfaction, the patron may present a written complaint or comment to the Executive Director. The Executive Director will review the matter and respond to the patron in a timely manner. If the matter is not resolved to the patron’s satisfaction, the patron may speak with or write to the Board President who will review the matter and respond to the patrons. If the matter is not resolved to the patron’s satisfaction a written complaint may be forwarded to the Board of Trustees. The Board will review the matter and determine either a final response to the patron or schedule a hearing to review the complaint.

In the case of complaints about materials see section 545 Reconsideration of Library Materials.